Why do my devices go offline after connecting to WiFi?

Written by LEDVANCE USC
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Can I use these devices via Bluetooth?

No. Although SYLVANIA Smart WiFi devices have both WiFi and Bluetooth radios, the Bluetooth radio is only there to assist with the pairing process. Check our SYLVANIA Bluetooth Mesh products.

I already own a hub; will my new devices work with it?

No. SYLVANIA SMART WiFi devices do not require and are not compatible with existing hubs. They connect directly to your WiFi router.

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